CRM

Customer Relationship management (CRM)

When it comes to a CRM solution, one size doesn’t fit all businesses. That’s why Elint Water  CRM lets you easily customize your CRM interface to meet the specific requirement of water distribution business.

You are able to manage multiple modules, processes with layouts, and create truly unique modules.

This COT suite can be used at different level as follows:

Private Utility operator

  • Water Distribution franchisees
  • Water discoms
  • Water Meter contractor

Government

  • Municipal Council
  • Mahanagar Palika
  • Grampanchyat
  • Government body like Maharashtra Jeevan Pradhikarn
  • Industrial Development Corporation

 

 

CRM Modules consists of the following sub-modules

  • New Service connection  management
  • Meter Data Management –
  • Customer Care –
  • Water scheduling information
  • Workflow Management.